How Long Does Shipping Take?
Shipping times vary worldwide, although please note that orders are dispatched based on the warehouse closest to you.
Estimated Delivery Time:
1~4 weeks (United States/Canada/Australia/United Kingdom/EU countries)
2~5 weeks (Other countries)
Please wait for 3-7 days after your order has been shipped to get your tracking number.
Can I return my order?
At AltKase, customer satisfaction is our utmost priority. Although if there’s something wrong with your order (defective product, incorrect order, damaged order etc.), please contact us within 7 days so that we can happily review your case. We do have a 30-day refund guarantee for all orders placed, as we hope to give you a Kase that you’re satisfied with.
What Methods of Payment Do You Accept?
We currently accept Paypal payment options for a secure payment experience. For credit and debit card users, you can still checkout via Paypal and just click “Pay with credit/debit card” at the bottom, without the need to have a Paypal account!